Privacy Policy

Overview

Peak Strategy is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect information in two ways:

Information You Provide Directly

• Name, email address, phone number, and company name
• Information submitted through contact forms, consultation requests, or onboarding materials
• Communications you send to us, including emails and support inquiries

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookie data and usage analytics (see the Cookies section below)

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services, including HubSpot implementation, onboarding, and managed services
• Respond to your inquiries and support requests in a timely manner
• Send relevant communications, including service updates and educational content — you may opt out at any time
• Understand how our website is used so we can improve your experience
• Comply with applicable legal obligations

We do not use your information to make automated decisions that significantly affect you without your knowledge.

3. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business — such as CRM platforms, email tools, and analytics services. These providers are contractually required to protect your data.
• Legal Requirements: If required by law, regulation, or valid legal process, we may disclose information to comply with our obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

• Essential cookies that enable core site functionality
• Analytics cookies (e.g., Google Analytics) that help us understand how visitors use our site
• Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality. We honor Do Not Track signals where technically feasible.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures — including encryption, access controls, and secure data storage — to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your information, please contact us directly.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Receive a portable copy of your data in a machine-readable format

To exercise any of these rights, please contact us using the information below. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. These sites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please reach out: